Robotic Process Automation (RPA) is increasing traction in recent years and has proved to improve the efficiency and productivity of companies significantly. Through our experience of implementing Gleematic RPA and talking to our users, we have distilled the benefits of using robotic process automation to meet the challenges of modern businesses. (Disclaimer: we base these observations on Gleematic RPA and may be different for other brands of RPA.)
1. Saves time
Process automation enables you to save time on internal processes, such as creating new employee records, processing claims, mass-updating of passwords.
You can process documents for your clients and suppliers using lesser time and lesser manpower, such as processing invoices from vendors, updating customers’ records, merging information from various IT applications for a letter to a customer.
2. Saves Money
The conventional way to make multiple IT applications connect to one another and transfer data seamlessly requires APIs and SDKs of these applications to do “integration”. However, purchasing these APIs or SDKs for these proprietary IT applications will probably be costly, especially if you’d like to integrate with large enterprise solutions such as ERP systems. This method will also require large teams of highly skilled programmers/ engineers to configure the connections between multiple IT applications.
By using Robotic Process Automation such as Gleematic, you can make multiple IT applications talk to one another without the APIs / SDKs. Implementation can be done easily by mimicking your mouse clicks and keyboard strokes, rather than requiring complicated coding/ programming.
This means you do not have to spend large amounts of money to purchase APIs/ SDKs or to hire or outsource to a large team of specialists for your projects.
3. Boost in employee satisfaction
With RPA, employees can give attention to more important tasks as opposed to putting their time into mundane and repetitive tasks such as updating information into several databases.
Being able to devote more time to activities that are more valuable for the businesses, employees can have a better sense of job satisfaction. They can focus on tasks that humans do well–such as planning, creative brainstorming for new ideas, speaking to a customer, and convincing him to buy more products.
One of Robotic Process Automation’s strongest points is that it can use the same IT systems as your FTE (full-time employees)–minus the complicated integration with all applications. We can also adjust this technology based on your requirements.
As RPA is a robot, it does not get sick, tired, or bored. You can make it record the activities it has completed so you can track the work easily.
6. High quality and accurate
As humans experience fatigue, they may forget things and allow a certain level of carelessness and mistakes. The human factor can be catastrophic for a business, because of the possibility of distorting the data. After you teach the steps of a specified process to an RPA robot, it can perform the tasks with a high level of accuracy, unlike humans who might make errors, especially when the volume of transactions increases.
7. Higher productivity
The RPA robot can work 24-hours a day, seven days a week. This means that you can get work done even after your employees have retired to bed. It allows for more work to be done per employee, thus enhancing productivity significantly. The scripts created in Gleematic RPA can be broken down into smaller modules which can then be re-used for multiple processes. This again increases productivity as you do not have to create every new script from scratch.
8. Fulfils regulatory compliance
RPA robots can follow the steps exactly as required as per government regulations. These software robots also won’t skip steps, so you can be sure of compliance with your processes.
Written by: Jimmi Chandra