Time flies when you are building the better future — and this year, we are proud (and a little emotional!) to say: we are turning 9!

What started as a small idea—to make automation more accessible for all kinds of end-users—has grown into a mission-driven movement that is to release the potential of every human through human-friendly technology designed for real-world users. Our vision has always been about more than just automation, but it is also about empowering people, making their daily work smoother, and giving them time to focus on what truly matters.

As we reflect on this journey, we are reminded of our mission: to continuously innovate to bring automation that is accessible to all types of end-users. And this year, we have stayed true to that mission—while taking bold steps forward.

Built on Purpose, Designed for People

At the heart of everything we do is a clear vision: to release the potential of every human with human-friendly technology. We believe technology should empower, not overwhelm. It should complement human strengths, not replace them. This belief drives our mission to continuously innovate and bring automation that is intuitive, approachable, and accessible for everyone.

The idea for Gleematic was born when our founder noticed that even with automation tools in place, many staff were still stuck doing repetitive tasks. This sparked a determination to build smarter technology—one that not only automates but also grows in intelligence, helping people work more strategically. Gleematic was created to be usable by anyone, regardless of technical background, making advanced automation truly accessible.

Our guiding vision of “empowering people to spend more time on things that matter” keeps us focused as we continue building tech that works for people—not the other way around.

This Year’s Milestones: Built With Heart

As we step into our 9th year, we are proud to introduce some exciting additions to our product, designed to bring even more intelligence and autonomy to workflows:

Introducing our AI Agents: Taking Intelligent Automation to the Next Level

This year, we introduced something that is going to change the way people work: AI Agents. Think of them as smart digital assistants that do not just follow step-by-step instructions—but can actually understand what needs to be done, make decisions, and carry out tasks on their own.

Unlike traditional automation tools that require fixed rules, our AI Agents can handle more complex, real-world situations. For example, they can read and understand documents, respond to changing information, and work across different systems—just like a human would.

These AI agents free up your team from time-consuming, repetitive tasks. That means more time for thinking, solving, and doing the work that really matters. Whether it is in finance, HR, sales, operations, or admin, AI Agents help businesses become faster, more flexible, and ready for the future of work.

Find out more about AI Agents and Agentic AI, and why we are moving to Agentic Automation from RPA now.

Birth of Gia: Our AI Virtual Assistant Avatar

Say hello to Gia (Gleematic Intelligent Assistant), our AI-powered virtual assistant who is more than just a customer service tool—but also your digital teammate. Gia is designed to support both external interactions and internal operations, making her a versatile part of any team.

Available all time and multilingual, Gia can assist customers in retail, reception, or support settings through natural voice and screen interactions. But that is not all—she can also help your internal team by handling routine tasks, managing requests, retrieving information, and keeping operations running smoothly.

With Gia, businesses can offer faster service to customers and also lighten the load on their internal teams, allowing human staff to focus on more meaningful, high-impact work. It is like having a tireless, tech-savvy colleague who is always ready to help.

Smarter Exam Processing Starts Here: Introducing Exam OMR

Marking exams does not have to be manual anymore. With Gleematic’s Exam OMR, schools, training centers, and institutions can now automate the entire process—from reading answers on scanned multiple-choice sheets to scoring and generating reports.

OMR (Optical Mark Recognition) is a technology that detects marked responses—like shaded circles—on paper forms. Gleematic takes this further by eliminating manual checking, reducing human error, and speeding up processing time even for large batches of exam sheets.

It ensures consistent, accurate results, and frees up educators to focus on giving feedback, analyzing performance, and supporting learners—rather than getting buried in paperwork. Whether you are in education or training, it is a smarter, faster way to handle assessments.

Simplifying Finance Workflows with 3rd-Party Integrations

Managing finances can be time-consuming—especially when data lives in different systems. That is why we have made it easier by connecting Gleematic with well-known platforms like OPAL, Xero, Sage, and QuickBooks.

With these integrations, your financial data can now flow smoothly between systems, reducing the need for manual input, copy-pasting, or switching between software. This means fewer errors, faster processes, and more time for your team to focus on reviewing insights and making decisions.

For example, with Xero, we can help automate accounts payable and receivable by extracting data directly from purchase orders and invoices, then feeding it into the system for processing. We can also collect and consolidate purchase order data to streamline payment workflows. Similar efficiencies are created across other platforms, helping finance teams handle growing workloads with greater ease and confidence.

Recognitions That Fuel Our Journey

Our journey this year was also marked by recognition that humbles us and fuels our drive:

We were honored to be among the Top 5 Finalists at the GO! Awards 2024 in Singapore, a recognition of our impact on the tech and automation landscape.

Read full article: Gleematic as Top 5 Finalists at GO! Awards 2024 of Automation SolutionGO!

We also proudly represented our vision on an international stage as Finalists in the Indonesia-Japan Fast Track Pitch Programme 2024—bringing our human-friendly tech to new collaborations and cultures.

Read full article: Gleematic as Finalist in the Indonesia-Japan Fast Track Pitch Programme 2024, Addressing Challenges from BNI

Moments of Spotlight, Our Major Events of the Year

This year, we were proud to take center stage at key industry events that showcased the impact of our work:

Empowering SMEs Through Innovation and Automation at SMEICC 2024

At SMEICC 2024, we connected directly with forward-thinking small and medium businesses, showing how automation does not have to be out of reach. Our team shared real use-cases and demos that resonated with the audience—proving that innovation can be made affordable, practical, and human-centric. We reaffirmed our commitment to leveling the digital playing field, so that SMEs can thrive with the help of intuitive automation.

Read the full article here.

Announcing “Agentic AI” at The SME Arena: Empower Business More with AI

At The SME Arena, we made a bold announcement—introducing our concept of Agentic AI, where software agents do not just follow instructions but make smart decisions independently. This launch marked a turning point for how businesses—especially SMEs—can adopt automation that is intelligent and adaptable.

Read the full article here.

Introducing Gleematic AI Agents for Finance Automation at GITEX Asia 2025

At GITEX Asia 2025, we took the global stage to introduce our Gleematic AI Agents for Finance. We demonstrated how our AI can now automate over 70% of finance tasks—from extracting data from invoices, to performing reconciliation, to generating reports—all with minimal human intervention. It was a proud showcase of how AI can reduce workload, enhance accuracy, and empower finance teams to focus on strategy rather than spreadsheets.

Read the full article here.

Discussing “Inclusivity in Industry 5.0” at GITEX ASIA 2025

At GITEX Asia 2025, we had the privilege of joining a powerful panel discussion on “Inclusivity in Industry 5.0”, where our CEO shared thoughts on how technology must be designed not just for efficiency, but for inclusion. As automation and AI reshape industries, it is critical to ask: Who gets left behind—and how can we make sure no one does? We explored how businesses can adopt technology that empowers diverse users, regardless of technical background, and how human-centric innovation can ensure every voice and role is part of shaping the future.

This conversation echoed our long-standing belief that technology should elevate people, not replace or exclude them. From empowering frontline workers to enabling small businesses to compete on a global scale, inclusivity is not just a value—it is a strategic necessity. Being part of this dialogue at such a renowned event affirmed our commitment to building solutions that work with people, for all people, and to continue pushing forward with purpose in this new era of intelligent automation.

Read the full article here.

Excited and Enthusiastic for The Road to 10 and Beyond

As we step into our tenth year, we carry with us not just the achievements of the past, but a deep sense of purpose for what lies ahead. We remain driven by our vision—to unlock the full potential of every human through technology that is truly human-friendly. Our mission to innovate and make automation accessible to all continues to light the path forward. In the years to come, we aim to grow not just in size or reach, but in impact—helping more people, businesses, and communities thrive with intelligent automation that adapts to their needs. With every new challenge, we see an opportunity to create something meaningful.

Heart-felt Gratitude to All of You!

None of this would have been possible without the incredible people who have been with us every step of the way. To our customers—thank you for trusting us to be part of your journey and letting our technology support your goals. To our partners and collaborators, your shared vision and continuous support have helped us turn bold ideas into real impact. To our colleagues and team members, past and present—you are the heart and soul of everything we have built. And to our community and friends, thank you for cheering us on, challenging us, and believing in what we stand for.

Every conversation, every collaboration, and every shared success has shaped who we are today. We are grateful, and we carry that gratitude into every new milestone.

Here is to continuing the journey together—with heart, purpose, and the belief that the best is yet to come!

Written by: Kezia Nadira