Description of Problem:
Our client had many webinars to handle every week and the staff needed to consolidate details from the webinar attendance lists into a master file manually. The manual inputs to the master file would then have to be cross-checked with the database for data integrity.
The staff also had to extract reporting numbers in a separate file and update the numbers to the master file manually for reporting. This consolidating, validating and information extracting process was very time-consuming for our client.
How Gleematic software helps:
As this project was done via remote-access into the users’ server, more time and care had to be put in to ensure that access paths to the files were accurately mapped. Another challenge was ensuring that the “remote desktop connection” provided that same environment as the actual environment that Gleematic would be running on.
Description of Client:
Our client is a renowned private education institution in Singapore, offering a wide range of Certificate, Diploma, Bachelor’s and Master’s Degree programmes.