Cognitive Automation
for Maintenance Report
Reduces running costs and errors simultaneously.
Description of Problem
- The engineers from our Client out to their customers’ sites to do repair and maintenance of equipment and vehicles. These engineers needed to generate reports of the status of the repair and maintenance.
- The information had to be entered into the SAP system to update about the inventory of the machine parts, and the types of services delivered.
- There was a bottleneck as the engineers had to bring back the information to the office and provide it to dedicated administrative staff with access to SAP, to enter the data.
- A bill (invoice) had to be generated based on the information of the servicing report, and it would be sent to the end-customer thereafter.
Client Overview:
A company that manufactures parts for vehicles and leases out vehicles
Industry:
Manufacturing
Processes Type:
Maintenance Report
How Gleematic Helps
The engineers just have to type data into simple Excel files, to be emailed to Gleematic robots.
Gleematic robot can log on to SAP in the office’s network, and automatically mimic the humans’ activities for completing the process.
The speed of Gleematic robot will be about 5 times as fast as humans and will only need human-intervention for handling unexpected situations or errors.
Results
Degree of Robotization: 75% Effort Automated
ROI: 3 Months
Human Error Rate Reduced
Manual Effort Reduction to 75%
Faster Processing Time: Reduction of 65%
More Standardization
High-Quality Improvement
No More Repetitive Administration
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